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Visitor feedback

Please complete this form if you have any feedback for Sydney Visitor Centres.

About your Visit

What date did you visit?:

What time of day did you visit us?:

9.30am-12:00pm 12.00pm-3.00pm 3.00pm-5.30pm

How did you find out about the Sydney Visitor Centres?:

Tourist guide book
Hotel concierge
Travel agent
Internet
Map from hotel
Saw signs
Street directory
Walked by
Recommended by recommended by family/friend/colleague
Another website

Other:

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Did you come specifically to The Rocks/Darling Harbour to visit the Visitor Centre: Yes No

How many times have you visited The Rocks/Darling Harbour Visitor Centre in the past 12 months?:

This is my first time 1-2 times 3-4 times 5+ times

What did you do while at the Sydney Visitor Centre:

Obtained information on Sydney or NSW
Made a purchase from the shop
Asked for directions
Made a booking
Just had a look

Other:

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Customer Service

Timeliness:

Excellent Good Fair Poor Unsure

Accuracy:

Excellent Good Fair Poor Unsure

Courtesy and respect:

Excellent Good Fair Poor Unsure

Meeting your needs:

Excellent Good Fair Poor Unsure

Overall, how would you rate our customer service?:

Excellent Good Fair Poor Unsure

Comments?:

/255

Did we have the services or products you were seeking: Yes No

Comments?:

/255

How are you travelling?:

Independently
As part of an organised tour/group
With friend or relative living in Sydney

Age:

Under 19 18-24 25-39 40-49 50-54 55+

Was there any member of the team you would like to provide feedback on?: Yes No

Comments?:

/255

Would you like us to contact you regarding your feedback?:

Yes if so please leave your contact details|No

Telephone:

Please include country code

Mobile:

Email:

Do you have any other comments or suggestions?:

/255

 

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